Cancellation Policy: Important Please Read
To secure your booking, a deposit of 50% is required at the time of reservation. The remaining balance, along with applicable sales tax, is due on the day of your trip. We accept payments in cash, credit, check, and debit. Please note that sales tax will be added to the final price.
Deposits and gift certificates are non-refundable. However, you may reschedule your trip for a different available date if you provide at least 15 days' notice prior to your scheduled trip. We recommend planning ahead as dates are limited.
In the event of unsafe conditions due to severe weather, natural disasters, or unexpected seasonal closures, we reserve the right to reschedule trips.
Additionally, please be aware that cancellations made less than two weeks prior to the scheduled trip will incur a full charge for the balance. Depending on the circumstances, and at the discretion of our management, we may be willing to reschedule for a future date.
Thank you for choosing Austin’s Northwest Adventures for your upcoming trip. We appreciate your understanding of our cancellation policy and look forward to providing you with an unforgettable experience. If you have any questions or require further assistance, please don’t hesitate to reach out.